Privacy Policy

1. Introduction

Powell Build LTD is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, submit an enquiry, or contact us regarding our building and construction services.

By using this website, you acknowledge the terms of this Privacy Policy.

2. Who We Are

Powell Build LTD is the data controller responsible for your personal information.

Registered Company Name: Powell Build LTD
Company Registration Number: 16778120
Registered Office: Bwthyn y Capel, Waenllapria, Llanelly Hill, Abergavenny, NP7 0PT
Website: powellbuildltd.co.uk

For any privacy-related enquiries, please contact us using the contact details provided on this website.

3. Information We May Collect

When you contact Powell Build LTD through this website, by telephone, email, or enquiry forms, we may collect personal information including:

your full name;
telephone number;
email address;
property address where relevant;
details relating to your building enquiry or project requirements.

We may also automatically collect limited technical information relating to your visit, including:

IP address;
browser type;
device type;
pages visited;
date and time of website access;
general website interaction data.

4. How We Use Your Information

We use the information we collect to:

respond to your enquiry;
communicate regarding requested building services;
provide quotations or arrange consultations;
assess project suitability;
improve our website performance and visitor experience;
maintain internal business records.

We will only use your information where there is a lawful reason to do so.

5. Lawful Basis For Processing Personal Data

Powell Build LTD processes personal information under one or more of the following lawful bases:

Legitimate interest in responding to customer enquiries and operating our business;
Taking steps at your request prior to entering into a contract;
Compliance with legal obligations where applicable.

6. How Long We Keep Your Information

We retain enquiry and customer communication data only for as long as reasonably necessary for:

responding to enquiries;
preparing quotations;
customer follow-up;
internal record keeping;
legal or accounting requirements.

We do not retain personal information for longer than necessary.

7. Sharing Your Information

Powell Build LTD does not sell, rent or trade your personal information.

We may share limited information only where reasonably necessary with:

website hosting providers;
website analytics providers;
email communication services;
subcontractors or suppliers where directly relevant to your enquiry;
legal or regulatory authorities if required by law.

All such sharing is carried out only where appropriate and necessary.

8. Website Analytics and Technical Tracking

This website may use analytics and technical monitoring tools to help us understand visitor behaviour and improve website performance.

These tools may collect anonymous or pseudonymous technical data such as:

website traffic levels;
user journey behaviour;
pages viewed;
browser/device information.

This information is used solely for website improvement and performance monitoring.

9. Cookies

This website uses cookies and similar technologies for essential website functionality, analytics, and performance monitoring.

Further information regarding our use of cookies can be found in our Cookie Policy.

10. Data Security

Powell Build LTD takes reasonable technical and organisational precautions to protect personal information submitted through this website.

Whilst no online transmission can ever be guaranteed fully secure, we take appropriate steps to reduce the risk of unauthorised access, disclosure or misuse.

11. Your Rights

Under UK data protection law, you have the right to:

request access to personal data we hold about you;
request correction of inaccurate information;
request erasure of your personal data where applicable;
object to or restrict certain processing;
lodge a complaint with the Information Commissioner's Office (ICO).

Requests relating to personal information can be made using our website contact details.

12. Third Party Links

This website may contain links to external websites.

Powell Build LTD is not responsible for the privacy practices, content or security of third-party websites and users should review their respective policies separately.

13. Changes To This Privacy Policy

Powell Build LTD reserves the right to update this Privacy Policy from time to time to reflect legal, technical or business changes.

Any updated version will be published on this page.

14. Contact Us

For any questions regarding this Privacy Policy or the personal information we hold, please contact Powell Build LTD using the contact details provided on this website.